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"Workmanship That Stands The Test of Time" |
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Professionalism & Ethics |
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There is no substitute for professionalism and ethics when dealing with clients - common sense tells us that.
It is this professionalism and ethical conduct that gives certain contractors a competitive edge over others that fail to act like professionals.
When you have a written code of conduct that you present to your clients, and the client sees that you are in fact acting in accordance with that code, then there is a foundation for trust established. Satisfied customers become loyal customers that recommend your company to neighbors and friends.
Professional wallcovering and painting contractors:
· Treat customers with respect, being courteous and at all times law abiding.
· Enter into contracts for work they know they are qualified to perform, and stand behind their work, offering warranties.
· Are honest and straightforward with their clients, submitting reasonable proposals and answering all questions pertaining to those proposals.
· Communicate with clients, following up with any concerns or questions and responding quickly to any problems.
· Ensure daily clean up of the job site and daily safety inspection before departing from the job site each day.
· Promote safety and recognize that everyone’s health and safety are of paramount concern.
· Encourage proper dress and professional behavior, including refraining from the use of profanity on job sites and assuring a drug / alcohol free job site.
Always strive to better service customers and promote professionalism and ethical behavior in every facet of their daily operations. |
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To contact us: |
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Phone: 614-865-9370 Toll Free: 877-217-7840 Fax: 614-823-4499 E-mail: jturner@regencywallcraft.com |
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Serving Central Ohio Delaware, Fairfield, Franklin, Knox, Pickaway & Licking Counties Delaware, Dublin, Columbus, Gahanna, Heath, Lewis Center, New Albany, Newark & Powell
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2005 BBB International Torch Award for Marketplace Ethics |
